Technological Challenges of Digital Inclusion in Amazonas and Their Impacts on Citizenship
DOI:
https://doi.org/10.17564/2316-3801.2025v12n3p619-631Abstract
Information and Communication Technology (ICT) infrastructure in Brazil’s Amazonas state remains uneven, generating modern layers of civic exclusion. This qualitative, deductive and documentary study examined official reports from ANATEL, the Structural Telecommunications Network Plan (PERT, 2023), CGI.br household ICT surveys (2020-2023) and 2022 census data. Guided by telematic-citizenship theory, three core indicators were compiled: base-station density, fibre-per-area ratio and satellite dependency. Findings show 61% of 4G radio bases concentrated in Manaus, direct fibre backhaul in only 24 of 62 municipalities, and satellite accounting for 81 % of institutional data traffic elsewhere. Limited broadband access constrains digital public services — health, education and online voting — undermining Brazil’s constitutional mandate of substantive equality. Policy recommendations include binding municipal coverage targets in next PERT, cross-subsidising low-Earth-orbit terminals through the Universal Service Fund, and embedding digital-skills programmes that translate connectivity into economic opportunity. The study concludes that universalising the right to connectivity requires multi-level policies that blend network engineering, economic incentives and tariff regulation; otherwise, a postcode-defined, tiered citizenship will persist.







